Terms of Service

1. Introduction

Welcome to Multi-Product Solutions! These Terms of Service govern your use of our website klassenonlinesales.ca and the services provided. By accessing or using our site, you agree to comply with these terms. If you do not agree, please refrain from using our services.

2. Use of Our Website

  • You must be at least 18 years old or have parental consent to use this site.
  • You agree not to use our website for any illegal or unauthorized activities.
  • We reserve the right to refuse service to anyone at our discretion.

3. Product Information & Availability

  • We strive to provide accurate product descriptions, images, and pricing.
  • However, we do not guarantee that all details are free from errors.
  • Prices and product availability are subject to change without notice.

4. Orders & Payments

  • By placing an order, you agree to provide accurate billing and shipping information.
  • We accept payments via major credit cards, PayPal, and other listed payment methods.
  • We reserve the right to cancel or refuse any order at our discretion.

5. Shipping & Delivery

  • We only ship to the United States and Canada.
  • Shipping times vary by product category:
    • Cocktail Dresses, Formal Dresses, and Evening Dresses: 5-10 business days (shipped from overseas).
    • Casual Dresses, Sweaters & Knitwear, and Other Products: 2-5 business days (shipped domestically).
  • We are not responsible for delays caused by customs, couriers, or other unforeseen circumstances.

6. Returns & Refunds

  • Returns must be requested within 7 days of the delivered status.
  • Items must be unworn, unused, and in original packaging with tags and SKU labels intact.
  • Exchanges are not accepted—customers must return items and place a new order.
  • Refunds are issued once the return is received and inspected.
  • Shipping fees are non-refundable unless the return is due to a damaged or incorrect item.

For more details, refer to our Return & Refund Policy.

7. Intellectual Property

  • All content on this website, including images, logos, text, and graphics, is owned by Multi-Products Solution and protected under copyright laws.
  • You may not copy, modify, or distribute any content without our prior consent.

8. Limitation of Liability

  • We are not responsible for any direct, indirect, or incidental damages that result from the use of our products or website.
  • We do not guarantee uninterrupted or error-free service.

9. Privacy Policy

  • Your personal data is handled securely. We do not sell or share your information with third parties.
  • For more details, please refer to our Privacy Policy.

10. Changes to These Terms

  • We reserve the right to modify these Terms of Service at any time.
  • Changes will be posted on this page, and continued use of our site constitutes acceptance of the updated terms.

11. Contact Information

For any questions regarding these terms, please contact us at info@klassenonlinesales.ca.